BE PRODUCTIVE

CRM for Entrepreneurs, Freelancers and Small Businesses

What is a CRM and why do I need one?

CRM stands for Customer Relationship Management. It’s a type of software that allows you to centralize all customer communications in one place, saving you both time and money.

There are many free CRMs available for freelancers, entrepreneurs, and small businesses. The best approach is to try those with high international ratings, such as Zoho, starting with its free trial. Being able to try Zoho CRM completely free is a big advantage.

What can you achieve with a CRM?

  • Improve internal communication.
  • Increase business productivity.
  • Boost your sales.

Studies show we spend about 65% of our work time managing emails, calls, and meetings, leaving only 35% for productive tasks. Tools like Zoho CRM and Bigin CRM can help reverse that ratio and improve efficiency.

I’ve been working with Zoho One (the complete business suite) online for several years—mainly because of how it improves productivity and organization. But I also value its technical support and affordable pricing. It offers a wide range of essential tools for entrepreneurs and keeps evolving, offering more than it costs.

In this case, I want to recommend its CRM solution. The links provided are affiliate links, meaning that if you like Zoho (and you surely will) and purchase through them, I’ll earn a small commission. However, to be honest, I’d recommend it either way—with or without commission.

Depending on your business needs, there’s a CRM tailored for you. If you’re a solo entrepreneur, I suggest trying Bigin CRM first. If it falls short or you need more advanced features, you can upgrade to Zoho CRM.

Both are user-friendly, easy to customize, cloud-based, and available in Spanish. And if you ever get stuck, you’ll have access to excellent tech support and mobile apps.

Zoho CRM

Zoho CRM is the preferred customer relationship management platform for over 150,000 businesses worldwide. It helps growing companies build excellent relationships with their customers and ensures a first-class customer experience at all times.

Bigin CRM

Bigin is a branch of Zoho CRM, specially designed for small businesses. It focuses on pipelines and offers pricing tailored for smaller companies. Despite its simplicity, it’s a powerful CRM that enables small teams to track deals, organize contacts, manage tasks, and build lasting customer relationships.

What makes Bigin stand out?

  • User-friendly interface, essential features, and affordable pricing.
  • Combines the three most important qualities small businesses look for in a CRM.
  • Easy data import from Excel spreadsheets.

Not sure which CRM is right for you? Try them both for free—start with Bigin.

Zoho CRM vs Bigin CRM: Which one should you choose?

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ZOHO CRM

The most complete CRM at the best price.

  • Manage leads and customers.
  • Manage contacts, companies, accounts, etc.
  • Workflow automation.
  • Opportunity Management.
  • Sales process management.
  • Multichannel: Email, Phone, Social Media, Customer Portal.
  • Reports & analytics.
  • Sales training tools.
  • Performance management: Forecasts, territory management, gamification.
  • Built-in voice assistant.
  • Customization: layouts, components, views, filters and global sales management
  • Sales and marketing automation: lead segmentation, promotions, event management.
  • Team collaboration.
  • Data security and GDPR compliance.
  • Mobile apps (Android & iOS).
  • Integration with Google Drive, MailChimp, LinkedIn, Google Ads, DocuSign, and more.
  • Available in Spanish and fully online.
  • Developer tools: REST API, widget SDK, web & mobile SDKs, functions in Java, Node.js, Python.

Try Bigin CRM for free

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CRM BIGIN

Bigin, the ideal CRM for small businesses and freelancers.

  • A complete view of all contacts with all information neatly organized.
  • Manage leads and customers.
  • Multichannel: Email, Phone, Twitter, Web Forms.
  • Manage contacts, companies, accounts, etc.
  • Sales Pipelines, Stages, and Activity Management.
  • Workflows.
  • Opportunity Management.
  • Product Lists.
  • Dashboards.
  • Customizable Information Panels.
  • Signals: Missed call alerts, emails, and other customer updates.
  • Custom Roles and Profiles.
  • Audit Logs.
  • Data Security and GDPR Compliance.
  • Mobile apps for both Android and iOS.
  • Integration with other software: G Suite, Microsoft 365, and over 100 apps via Zoho Flow—no coding needed.
  • Software available in Spanish and online.

I want to try my CRM for free

Best advice: Try both for free so you can decide for yourself. But if you need a few hints…

Zoho CRM vs. Bigin CRM Comparison

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